Terms of Service
Terms of Service
1. General
By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use this site.
We reserve the right to update or change these terms at any time. Continued use of the site after changes means you accept those changes.
2. Eligibility
You must be at least 18 years old or have permission from a parent or guardian to use this website and place orders.
3. Products and Pricing
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All prices are listed in USD unless otherwise noted.
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We reserve the right to modify prices or discontinue products at any time without notice.
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Product descriptions and images are as accurate as possible, but we cannot guarantee exact matches due to variations in lighting, suppliers, or manufacturing updates.
4. Payments and Transactions
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Payments must be made in full at the time of purchase.
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We accept secure payment methods such as Shopify Payments, PayPal, and bank transfer.
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In some cases, sample fees or sourcing service charges are collected through custom payment links.
5. Shipping and Delivery
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Shipping times and costs vary depending on the destination and order details.
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For sourcing services, delivery time is based on mutual agreement after inquiry.
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We are not liable for delays caused by third-party couriers or customs.
6. Cancellations and Refunds
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Cancellations must be requested before processing begins.
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Customized services (e.g., sourcing, inspection, tour guide) are non-refundable once work has started.
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Refunds, if applicable, will be issued via the original payment method.
7. Contact Information
For any questions about these Terms, please contact us at:
📧 business@charliesourcing.com
📞 +86 18718317802