FAQ

Frequently Asked Questions (FAQ)

1. What services do you provide?
At Charliesourcing, we offer one-stop sourcing services including supplier sourcing, quality inspection, packaging, and international shipping. We help you buy directly from Chinese factories with confidence.


2. Do you ship internationally?
Yes! We provide international shipping to most countries worldwide. If you’re not sure whether we can deliver to your country, feel free to contact us at business@charliesourcing.com.


3. How long does shipping take?S

Shipping time depends on the product type and will be confirmed during communication.

We’ll do our best to ship your goods quickly and provide updates throughout the process


4. How can I track my order or shipment?
Once your shipment is sent out, you’ll receive a tracking number via email or WhatsApp. You can use that number to check the real-time status of your delivery.


5. What payment methods do you accept?
We accept PayPal, major credit cards, and bank transfers in USD. For larger B2B orders, we also support Alibaba Trade Assurance transactions upon request.


6. Can you help inspect the goods before shipping?
Yes, quality inspection is one of our key services. We can provide photo or video reports before your goods are shipped out.